Frequently Asked Questions
Dive into the world of Hingo, this is where you will discover all you need to know about us.
01. What is Hingo?
Hingo is a social app designed to connect people through live hangouts. Whether you’re looking to meet new friends, date, or explore shared interests, Hingo makes it easy to connect with like-minded individuals.
02. How do I sign up?
Simply download the app from the App Store or Google Play, and follow the steps to create your profile using your email or phone number.
03. Is Hingo free to use?
Yes! Hingo is free to download and use. We also offer premium features through a subscription plan for an enhanced experience.
04. How do I join a Hangout?
Navigate to the Hangouts page, browse live hangouts, and tap Join on the one that interests you.
05. Can I create my own Hangout?
Absolutely! Tap the Create Hangout button, select a category, add a description, and set your preferences. Your hangout will go live instantly for others to join.
06. What happens if a hangout is full?
Once a hangout reaches its maximum capacity, you’ll see a Full status on the button. You can wait for availability or join another hangout.
07. How do I update my profile information?
To update your profile information, go to the Settings page in the app, select Edit Profile and make changes to details like your bio, preferences, or profile picture. Note that some fields, such as your name, birthday, and gender, cannot be changed after registration. Save your updates to ensure the changes are applied.
08. Is my personal data safe on Hingo?
Yes. We prioritize your privacy and use industry-standard security measures to protect your data. For more details, read our Privacy Policy page.
09. Can I block or report users?
Yes. If you encounter inappropriate behavior, tap the Report or Block option on the user’s profile.
10. I can’t join a Hangout. What should I do?
Ensure your app is updated to the latest version and check your internet connection. If the issue persists, contact our support team at Contact Us page.
11. How do I reset my password?
Go to the login page, tap Forgot Password, and follow the instructions to reset it.