Frequently Asked Questions

Dive into the world of Hingo, this is where you will discover all you need to know about us.

Getting Started

01. What is Hingo?

Hingo is a social app designed to connect people through live hangouts. Whether you’re looking to meet new friends, date, or explore shared interests, Hingo makes it easy to connect with like-minded individuals.

Getting Started

02. How do I sign up?

Simply download the app from the App Store or Google Play, and follow the steps to create your profile using your email or phone number.

Getting Started

03. Is Hingo free to use?

Yes! Hingo is free to download and use. We also offer premium features through a subscription plan for an enhanced experience.


Using Hingo

04. How do I join a Hangout?

Navigate to the Hangouts page, browse live hangouts, and tap Join on the one that interests you.

Using Hingo

05. Can I create my own Hangout?

Absolutely! Tap the Create Hangout button, select a category, add a description, and set your preferences. Your hangout will go live instantly for others to join.

Using Hingo

06. What happens if a hangout is full?

Once a hangout reaches its maximum capacity, you’ll see a Full status on the button. You can wait for availability or join another hangout.

Using Hingo

07. How do I update my profile information?

To update your profile information, go to the Settings page in the app, select Edit Profile and make changes to details like your bio, preferences, or profile picture. Note that some fields, such as your name, birthday, and gender, cannot be changed after registration. Save your updates to ensure the changes are applied.


Privacy & Security

08. Is my personal data safe on Hingo?

Yes. We prioritize your privacy and use industry-standard security measures to protect your data. For more details, read our Privacy Policy page.

Privacy & Security

09. Can I block or report users?

Yes. If you encounter inappropriate behavior, tap the Report or Block option on the user’s profile.


Troubleshooting

10. I can’t join a Hangout. What should I do?

Ensure your app is updated to the latest version and check your internet connection. If the issue persists, contact our support team at Contact Us page.

Troubleshooting

11. How do I reset my password?

Go to the login page, tap Forgot Password, and follow the instructions to reset it.

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